mascarphone.com support page

If you have any question, need support or you want to contact us, do not hesitate and send a message to: apps@mascarphone.com

Frequently asked questions

- My currency converter doesn't show the updated conversion rate, what happens?

Check your network connection.

- My currency converter doesn't show the updated chart rate, what happens?

Check your network connection, return to main screen, minimize and open the app and finally go back to chart screen.

- What is the source of exchange rate showed in my currency converter?

The exchange rates are based on offical ECB(European Central Bank) daily data.

- My altimiter is not showing any data, what happens?

Check your mobile settings the Location permision for Altimter Offline app and stay outdoor to receive a fine GPS signal.

- The app doesn't open properly

Send an email to apps@mascarphone.com and tell us about the details.







Contact information: mascarphone.com - C/ Argelines 65. Olesa de Montserrat( 08640). SPAIN. apps@mascarphone.com